Contact
Ring the bell
Write below, send a WhatsApp or drop us an email. People answer, 9am to 11.30pm, every day of the year.
THE GIST
Replies usually come inside an hour while we are open. For speed use WhatsApp (+1 (551) 325-7319). Complaints, refunds and data requests are best emailed to [email protected], and we answer those fully inside two working days.
Write to us
Complaints
Choose "A complaint" as the subject, or email with "Complaint" in the subject line. We acknowledge it the next working day and send a full reply within two working days. If that does not settle it, say so and a second person reviews it from scratch. See also the FAQ and the refunds page.